Snapshot
Experience
15+ years
Languages
English, Swahili
Countries of Work
Kenya, Rwanda, South Sudan
Professional Experience
-
Britam General Insurance
Nov 2018 - Mar 2019( Consultant- Medical Operations) Consultancy role on Automation of claims processes to a robotic functionality; Change management training: Case Management training, Training on Strategic management on the medical operations unit rebranded unit. -
Britam General Insurance ( K) Ltd
Jan 2013 - Jan 2018( Head Medical Claims & Case Management) Policy formulation, Strategic purchasing, Coaching and Mentor ship, Key claims performance training, Product development, Scheme governance, Business approvals -
Britam General Insurance (K) Ltd
Jan 2009 - Jan 2012( Assistant Manager - Medical Claims) Provider contracting, policy formulation, coaching and training, scheme governance, Scheme analysis, Business retention.
Education
-
United States International University
Graduated 2018MBA ( Health, Leadership & Management) -
College of Insurance
Graduated 2013Diploma in Insurance -
Strathmore Business School
Graduated 2009Advanced Diploma in Health Care Management -
Nairobi University
Graduated 2007Degree in Bachelor of Psychology -
Kenya Medical Training College
Graduated 2000Diploma in Nursing
Areas of Expertise
- General
- Coaching
- Curriculum development
- Training
- Remote Coaching
- Contracting health providers
- Health coverage schemes
- Pay for performance
- Provider payment
- Strategic health purchasing
- Change management
- Private sector engagement
- Strategic planning
- Claims management systems
- Health management information systems
- Behavior and health literacy
- Cost benefit analysis
- Performance management plans
- Maternal, newborn and child health
- Non-communicable diseases
- Cost-effectiveness analysis
- Health management
- Quality and quality assurance
- Facilitating stakeholder dialgoue
- Risk management